We provide clinical assessment, diagnosis and treatment of non-urgent ENT conditions in children over 5 years old and adults. We aim to deliver a service in which patients and GPs can be confident that patients will receive quality, empathetic, patient-centred care.

We are an NHS service for NHS patients, commissioned by Lancashire and South Cumbria Integrated Care Board.

Based in Kendal, we see patients at Helme Chase Surgery, Burton Road, Kendal, Cumbria. Our clinical team are made up of GP’s with Extended Role in ENT, an ENT consultant, and Healthcare Support Workers.

• Assessment and management of common ENT symptoms including but not limited to:
  • Blocked ears
  • Deafness
  • Painful or itchy ears
  • Tinnitus
  • Recurrent sore throat
  • Blocked or runny nose
  • Voice disorders
  • Sinusitis
• Audiometry and tympanometry as part of a full assessment of hearing problems
• Assessment and management of Vertigo and ear-related Balance Disorders
• Microsuction for ear wax removal when self-care has been unsuccessful or for treatment of otitis externa, including mastoid cavity clearance
• Assessment and nasal cautery for recurrent nose bleeds
• Flexible nasendoscopy for the assessment and the treatment of sinusitis and nasal polyps.
• Assessment of allergy related ENT conditions
• Smell/taste disorders and Halitosis
• Assessment of facial pain
• Nasolaryngoscopy to assess benign swallowing disorders, including globus, benign hoarseness or voice disorders

We are able to perform the full complement of procedures expected of a modern ENT outpatients, in the diagnosis and treatment of all the above mentioned conditions.

We arrange any necessary investigations, including CT sinuses, MRI internal auditory meatus, and audiometry. Patients will be followed up by us if needed. If a referral to secondary care is indicated, including patients needing surgery, this will be made directly by us.

Our ENT clinics operate on Thursday's and Friday's each week (excluding bank holiday's) 

Telephone Opening Times

For any queries about your appointment or to reschedule, please contact our ENT admin team betwen the hours below:

We see patients from anywhere in Cumbria, North Lancashire and adjacent areas of Yorkshire. Patients will need a referral from their GP or Nurse Practitioner to access our service.

Appointments are made using Choose and Book/eRS

Practitioners without access to Choose and Book can send a referral letter to:

South Lakes ENT Service, Helme Chase Surgery, Burton Road, Kendal, LA9 7HR.

Meet the Team

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